Customer Support
Welcome to Bellum K9 Inc. Customer Support!
We are here to help you with any questions or issues you may have regarding our online dog training courses. Below you will find various ways to get in touch with us, along with answers to frequently asked questions.
1. Contact UsCustomer Support Hotline:
Phone: +1 409-200-7251
Available Monday to Friday, 9 AM to 5 PM CST
Email Support:
For any inquiries, please email us at
. We aim to respond to all emails within 24 hours.
Mailing Address:
Bellum K9 Inc.
13626 Montgomery Rd,
Santa Fe, TX 77510,
United States
2. Frequently Asked Questions (FAQs)a. Account and Login Issues
How do I create an account?Click on the “Sign Up” button on the top right corner of our website and fill in the required details.I forgot my password. How do I reset it?Click on the “Forgot Password” link on the login page, enter your email address, and follow the instructions to reset your password. How do I update my account information?Log in to your account, go to the “Account Settings” section, and update your information as needed.
b. Course Enrollment and Access
How do I enroll in a course?Browse our courses on the “Courses” page, select the course you want to enroll in, and click “Enroll Now.” Follow the prompts to complete your purchase. How do I access my purchased courses?Log in to your account and navigate to the “My Courses” section to access your enrolled courses.What should I do if I cannot access my course? Ensure you are logged into your account. If the problem persists, contact our support team at [email protected].
c. Payments and Billing
What payment methods do you accept?We accept major credit cards (Visa, MasterCard, American Express) and PayPal.How do I request a refund?Please review our Refund Policy available on our website. If you are eligible for a refund, contact us at [email protected] with your order details.
d. Technical Support
The videos in my course are not playing. What should I do?Ensure you have a stable internet connection and try refreshing the page. If the issue persists, try using a different browser or device. For further assistance, contact our technical support team at [email protected].I am experiencing issues with the website. How can I report this?Please send a detailed description of the issue, along with any error messages, to [email protected]. Our technical team will investigate and resolve the problem as soon as possible.
3. Live Chat Support
For immediate assistance, use our live chat feature available on our website. Our customer support representatives are available Monday to Friday, 9 AM to 5 PM CST.
4. Social Media
Follow us on social media for updates, tips, and support:
Facebook: Bellum K9 Inc.Twitter: @BellumK9Instagram: @BellumK9
5. Feedback
Your feedback is important to us! If you have any suggestions or comments about our services, please let us know at
Customer Support
Welcome to Bellum K9 Inc. Customer Support!
We are here to help you with any questions or issues you may have regarding our online dog training courses. Below you will find various ways to get in touch with us, along with answers to frequently asked questions.
1. Contact UsCustomer Support Hotline:
Phone: +1 409-200-7251
Available Monday to Friday, 9 AM to 5 PM CST
Email Support:
For any inquiries, please email us at
. We aim to respond to all emails within 24 hours.
Mailing Address:
Bellum K9 Inc.
13626 Montgomery Rd,
Santa Fe, TX 77510,
United States
2. Frequently Asked Questions (FAQs)a. Account and Login Issues
How do I create an account?Click on the “Sign Up” button on the top right corner of our website and fill in the required details.I forgot my password. How do I reset it?Click on the “Forgot Password” link on the login page, enter your email address, and follow the instructions to reset your password. How do I update my account information?Log in to your account, go to the “Account Settings” section, and update your information as needed.
b. Course Enrollment and Access
How do I enroll in a course?Browse our courses on the “Courses” page, select the course you want to enroll in, and click “Enroll Now.” Follow the prompts to complete your purchase. How do I access my purchased courses?Log in to your account and navigate to the “My Courses” section to access your enrolled courses.What should I do if I cannot access my course? Ensure you are logged into your account. If the problem persists, contact our support team at [email protected].
c. Payments and Billing
What payment methods do you accept?We accept major credit cards (Visa, MasterCard, American Express) and PayPal.How do I request a refund?Please review our Refund Policy available on our website. If you are eligible for a refund, contact us at [email protected] with your order details.
d. Technical Support
The videos in my course are not playing. What should I do?Ensure you have a stable internet connection and try refreshing the page. If the issue persists, try using a different browser or device. For further assistance, contact our technical support team at [email protected].I am experiencing issues with the website. How can I report this?Please send a detailed description of the issue, along with any error messages, to [email protected]. Our technical team will investigate and resolve the problem as soon as possible.
3. Live Chat Support
For immediate assistance, use our live chat feature available on our website. Our customer support representatives are available Monday to Friday, 9 AM to 5 PM CST.
4. Social Media
Follow us on social media for updates, tips, and support:
Facebook: Bellum K9 Inc.Twitter: @BellumK9Instagram: @BellumK9
5. Feedback
Your feedback is important to us! If you have any suggestions or comments about our services, please let us know at